The research discusses the manner in how hospital chaplains can form part of a broader medical team, in two medical institutes in Somerset West, Western Cape. A total of 120 patient questionnaires were completed in both government and private sectors. The questions targeted all aspects of the hospital stay, emotional and spiritual facets. A medical staff questionnaire was designed to discover the mindset of the medical professional regarding the need for spiritual care in hospitals. This information laid the foundation as to the philosophy of hospitals towards chaplain ministry.